Your privacy matters to us. This page explains exactly what personal information jili4 collects, why we collect it, how we use it, and what rights you have as a Filipino player on our platform.
Lastupdated: June 2025. This policy applies to all Filipino players using the jili4 platform.
When you register and use the jili4 platform, we collect certain personal information that is necessary to provide you with a safe and functional entertainment experience. This includes your full name, date of birth, email address, mobile number, and the payment details you use to deposit or withdraw funds in Philippine pesos. We also collect technical data such as your device type, browser, IP address, and session activity logs to help us maintain platform security and improve performance. During identity verification, we may request a copy of a government-issued ID to confirm that you meet the minimum age requirement of 18 years old. All information collected is limited to what is genuinely needed to operate the platform and comply with applicable Philippine regulations.
jili4 uses your personal information for a specific set of legitimate purposes directly related to running a responsible entertainment platform for Filipino players. Your account details allow us to verify your identity, process deposits and withdrawals in PHP, and keep your account secure from unauthorised access. Transaction records help us detect and prevent fraud, money laundering, and other prohibited activities in line with our obligations under Philippine law. Technical and usage data helps our team identify bugs, optimise the mobile experience, and ensure the platform runs smoothly across different devices and networks. We may also use your contact details to send you important account notifications, security alerts, or updates about changes to our terms or this privacy policy. We do not use your data for unsolicited marketing without your explicit consent.
jili4 does not sell, rent, or trade your personal data to any third party for commercial purposes — full stop. We only share your information with trusted service providers who help us operate the platform, such as payment processors that handle PHP transactions, identity verification partners, and cloud infrastructure providers that store data securely. All third-party partners are contractually required to handle your data in accordance with applicable data protection standards and to use it solely for the purpose for which it was shared. In certain circumstances, we may be legally required to disclose your information to Philippine government authorities, regulatory bodies, or law enforcement agencies when compelled by a valid legal order. Any such disclosure will be limited strictly to what is required by law, and we will notify you where we are legally permitted to do so.
We retain your personal information for as long as your account remains active and for a reasonable period thereafter, in line with our legal and regulatory obligations under Philippine law. Account records, transaction histories, and identity verification documents are typically retained for a minimum of five years following account closure to satisfy anti-money laundering and financial record-keeping requirements. Technical logs and session data are kept for a shorter period and are regularly purged once they are no longer needed for security or operational purposes. If you request deletion of your account and personal data, we will action your request promptly, subject to any legal retention obligations that prevent immediate deletion. Once the applicable retention period has passed, your data is securely deleted or anonymised so that it can no longer be linked back to you.
Protecting your data is a core responsibility that jili4 takes seriously across every part of our platform. We use industry-standard encryption protocols to secure data in transit and at rest, ensuring that your personal and financial information cannot be intercepted or read by unauthorised parties. Access to personal data within our organisation is strictly limited to staff members who need it to perform their specific job functions, and all such access is logged and monitored. Our systems are regularly reviewed and tested for vulnerabilities, and we apply security patches promptly to address any identified risks. In the unlikely event of a data breach that affects your personal information, we will notify you and the relevant Philippine authorities in accordance with our legal obligations and as quickly as practically possible.
Under applicable Philippine data protection legislation, you have a number of important rights regarding your personal information held by jili4. You have the right to request access to the personal data we hold about you, to ask us to correct any inaccurate or incomplete information, and to request deletion of your data where there is no legal basis for us to continue holding it. You also have the right to object to certain types of processing, to request that we restrict how we use your data while a dispute is being resolved, and to receive a copy of your data in a portable format. To exercise any of these rights, please contact our support team at [email protected] with your registered account details and a clear description of your request. We will respond to all data rights requests within a reasonable timeframe and at no charge to you.
jili4 uses cookies and similar tracking technologies to make the platform work correctly and to improve your experience as a Filipino player. Essential cookies are required for core functions such as keeping you logged in, remembering your preferences, and maintaining session security — these cannot be disabled without affecting how the platform operates. We also use analytics cookies to understand how players navigate the site, which pages are most visited, and where technical issues occur, so we can continuously improve the mobile experience. You can manage your cookie preferences through your browser settings at any time, though disabling certain cookies may limit some platform functionality. We do not use cookies to serve third-party advertising or to track your activity across other websites outside of the jili4 platform.
jili4 may update this Privacy Policy from time to time to reflect changes in our practices, the services we offer, or applicable Philippine laws and regulations. When we make material changes, we will update the "last updated" date at the top of this page and, where appropriate, notify registered players via email or an in-platform notice. We encourage you to review this page periodically so you are always aware of how your personal information is being handled. Your continued use of the jili4 platform after any update to this policy constitutes your acceptance of the revised terms. If you have any concerns about a change to this policy, please contact our support team before continuing to use the platform.
Common questions Filipino players ask about how their data is handled.
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